Refund policy

LEFT SIDE LLC RETURN POLICY

At Left Side LLC, we are dedicated to ensuring your satisfaction with our products. If you’re not completely satisfied with your purchase, we offer hassle-free returns for a refund within 30 days of your purchase. This is applicable provided the item has not been customized, remains unused, and is still in its original packaging. Below are the details of our return policy and the steps to request a return.

Requesting a Return

  • Returns are accepted only for products purchased directly from LeftSideArmory.com.
  • All merchandise must be non-customized, unused, undamaged, and returned in its original packaging.
  • Items purchased through third-party authorized dealers are subject to the dealer’s return policy, and you should contact them directly for more information.
  • All returns must be initiated by contacting us within 30 days of the original purchase. An extended return period of 60 days is offered for orders placed between November 1st and December 30th.
  • Once your return is approved, you will receive an email from us with return information.
  • Customer is responsible for return shipping costs.
  • A packing slip must be included with all returns.

Refund Process

Please allow up to 10 business days for your refund to be processed. This period may extend during peak holiday times. Refunds will be issued to the original form(s) of payment used for the purchase. If multiple payment methods were used, refunds will be distributed across all methods. Please note that Left Side LLC does not offer store credit or gift cards for returned products, except when a Left Side LLC merchandise credit was applied to the original purchase.

Additional Details

  • Customized products are not eligible for return.
  • Returns of products purchased from third-party authorized dealers or through any special programs are governed by their respective policies.
  • A Return Authorization, obtainable by contacting us, is required for all returns.
  • Shipping costs from the original order and any additional return shipping costs are non-refundable.
  • For exchanges, please return your item for a refund and place a new order for the desired item.
  • Left Side LLC does not offer price matching with dealers or competitors.

Shipping Your Return

  • Pack your item securely to prevent damage during transit.
  • Use either the original packaging or your own, ensuring old tracking numbers are removed.
  • Include relevant paperwork, such as the Return Authorization email or original order number, inside the box (do not write directly on the product).
  • Select a service with package tracking and keep the tracking number for your records. Return shipping costs are non-refundable.

At Left Side LLC, we strive to make your return experience as smooth as possible. If you have any questions or need assistance, please contact our customer service team.